Hello, artist!

Please read the FAQ section before emailing me as you may find the answer there. If not, I’ll be happy to hear from you.

Thank you very much!

Frequently Asked Questions

All the pieces I create are unique, so there are no 2 alike. In this way, everyone takes home exclusive and original pieces. However, if you fall in love with a particular design, don’t worry, I can make a personalized one for you, but always with your personal touch.

National shipping (Spain) takes 2 to 4 business days.

Shipping to other countries depends on each carrier’s times. For any specific questions about a particular destination, please contact me through the form.

Custom orders have an estimated delivery time of 2 to 3 months from when I receive the request. This includes the time needed for creation, drying, and firing of the ceramics.

Destination

Up to 2 kg.

Up to 4 kg.

From 4kg.

Peninsula

8 €

12 €

18 €

Balearic Islands

12 €

15 €

24 €

Canary Islands

15 €

18 €

26 €

Ceuta and Melilla

12 €

15 €

24 €

France

24 €

30 €

44 €

Portugal

24 €

24 €

44 €

South America

39 €

45 €

60 €

USA

45 €

50 €

75 €

  • Other countries, please inquire.
  • Customs and tariff concepts are the responsibility of the recipient.

All our shipments are insured against any damage that the pieces may suffer during shipping. Any damage to the piece must be communicated to Kumara Lab within 48 hours and will be repaired or replaced. Since they are unique works of art and, in most cases, personalized, we do not accept returns or exchanges for other reasons.

All the workshops I offer are designed for small groups with the aim of providing personalized attention to each student. Please make sure you can attend on the date you choose before finalizing the reservation. If you cannot attend for any reason, please write to me and, as an exceptional measure, I will do my best to accommodate you on another date, although I cannot guarantee it.

You can reach me through the website’s contact form or directly via my Instagram @kumalab, and I’ll get back to you as soon as possible.

You can redeem the gift card at the end of your purchase process.